Travel Tips
Although we have taken care of most of the planning and preparation, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure.
*Please note that if your flight arrives before May 14th 2024, or if your flight departs after May 22nd, 2024 you are responsible for your accommodations and transportation for those additional days.
Your arrival airport in Tel Aviv is the Ben Gurion International Airport
Passport & Visas
It is each traveler's responsibility to have a passport valid for at least 6 months after the date of travel and a visa, if required. Passengers requiring visas should ensure that their passports have unstamped visa pages. If you do require a travel visa let us know as soon as possible so we can provide you with the necessary documents for you to apply for your visa (you will be required to make a minimum payment towards your trip).
Baggage Allowance
We encourage all tour goers to travel with one large-size check-in bag, one medium-size carry-on bag and one personal item. As we will be travelling by bus while in Israel we want to ensure that all your luggage will be able to fit in the undercarriage of the bus. In this light, we would like you to stick to the recommended baggage amount. Note that if you travel with any additional luggage we may have to charge you $20 for each additional piece of luggage as we will have to make alternative arrangements for your bags to be transported to our various stops.
Trip Preparation
A little pre-planning can make your trip go a lot smoother.
Make sure your personal documents (passports, visas, driver's license) are in order. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals.
Make sure you have enough prescription medications to last through the trip. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement.
Consider bringing a small supply of over-the-counter medications for headaches and/or anti-diarrhea pills.
It is recommended to bring a small shoulder bag or purse. Avoid placing valuables such as cameras in your checked luggage.
Climate & Clothing
Please note that on the Holyland Kingdom Experience you will be doing lots and lots of walking. We ask tour members to wear very comfortable shoes that will allow them to walk on various surfaces and up and down slopes, stairs and other terrain. Also, as this time is summer season, temperatures will be very hot, ranging between 92 (33 C) F to 103 F (39 C) during the day.
The evenings will be relatively cool, and you may want to pack a sweater just in case. Bring sunscreen, a small umbrella and/or a hat to provide you shade from the sun. Also bring a bathing suit for our visit to the Dead Sea and if you want to make use of the pool at the hotels. Make sure to bring appropriate attire for religious sites. Women must have their shoulders, chest and knees covered to enter all Holy sites.
Tips & Gratuity
A driver and a guide will be assigned to each bus during the tour. These individuals always go above and beyond the call of duty to make your experience a memorable one and we would love to show them appreciation. As it is customary to leave tips for the driver, guide and hotel porters (who will be collecting your bags from your rooms when necessary and loading your bags on and off the bus during our time on the tour), we estimate $50.00 per person for the entire trip which will cover tips for your driver, guide and hotel porters.
Accommodations
HKE has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. Special requests such as bed types and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Please see the list of hotels we will be staying at while on tour:
King Solomon – Tiberias
Ramada Royal – Jerusalem
Hotel Check-in/Check-out
Check-in time is usually 2pm or later. Check-out time is 11am. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room.
Meals
While you are on tour, all breakfast and dinners will be provided as a part of your package. Breakfast will come with your choice of juice, coffee or tea and Dinners will come with your choice of soft drink, coffee or tea. You will be required to cover your daily lunches for the entirety of the trip. On average, daily lunch cost will range between $15- $20 USD and will come with your choice of soft drink.
Sightseeing
When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited.
National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however HKE will decide based on the conditions whether to amend an itinerary.
Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our itinerary a few shopping stops. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. While shopping independently, we advise you to exercise care when making any purchase. Always get a formal receipt. And remember that if a deal seems too good to be true, it probably is!
Flights
Please check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time.
Although problems with lost luggage have been minimal, it is a possibility. When you check your luggage, please verify where your luggage is being sent.
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, here are a few steps you may take:
switching to your destination time zone when you board the plane
sleeping and eating according to the new schedule
avoiding heavy eating, caffeine or alcoholic beverages before or during your flight
drink plenty of water and/or fruit juice while flying. Try to sleep on overnight flights.
What To Do If Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact us, the better we can respond.
Cash & Card
We suggest getting a small amount of USD currency before you depart. Many countries have ATM machines that accept most ATM cards but be sure you know your ATM password. ATM machines will only dispense cash in local currency. Please note that some banks and vendors may not accept or exchange $100 bills. We suggest carrying $50 bills or smaller. The Shekel is the currency of Israel. Also note that many vendors will accept payment in U.S. dollars.
Credit Cards
Inform your credit card company that you are traveling to avoid your card being blocked for security reasons. Most cash registers are equipped to handle most cards but if you encounter difficulties, offer an alternative credit card.
Travel & Health
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal health-care provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (www.who.int/en/ ) for their recommendations.
There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
Watch what you eat. Try new foods in modest quantities
Stay hydrated. Drink bottled water.
If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a physician's note detailing required treatment should you become ill.
Wash your hands regularly and carry hand sanitizer.
Pack sunscreen
You may also want to bring a small first-aid kit with Band-Aids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.
Safety
Your safety is important, here are several tips which to follow:
Be aware of potentially dangerous places and situations as you would in your home country.
Avoid wearing expensive jewelry and carry your valuables concealed inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one is stolen, you should have other valuables and identification in another safe place)
Do not leave valuables laying loose in your room. Use the hotel’s safe
Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
Keep wallets safely tucked into front trouser pockets and/or wear a money pouch
Carry handbags close to your body and shoulder bags the cross-body method with the bag in front of your body.
Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places
Be especially careful when traveling independently or leaving the group to explore on your own. Try not to travel alone, especially at night
Use only official taxis and check the change you receive from all taxi drivers and vendors
Beware of pickpockets
Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item
Don't tip beggars
Wear the shoulder strap of your bag across your chest
Carry modest amounts of cash in small denominations so that you can avoid flashing large bills when paying for small items;
ATM machines can be a convenient way to carry less currency. However, those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs.
If your possessions are lost or stolen, report the loss immediately.
Don't tip beggars
Wear the shoulder strap of your bag across your chest
Carry modest amounts of cash in small denominations so that you can avoid flashing large bills when paying for small items;
ATM machines can be a convenient way to carry less currency. However, those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs.
If your possessions are lost or stolen, report the loss immediately.
Electrical Adaptors & Convertors
In Israel the voltage used is 230 volts. Israeli sockets are usually 3-pronged, and foreign-made appliances generally require an adapter. You can purchase adaptors and converters or transformers at most of your hardware stores or online.
Cell Phones
Check with your cell phone provider if your phone will work in the destination(s) we are visiting. You may incur unwanted high international roaming fees if you are not sure. You can also choose to purchase a local SIM card to use while on your trip.
Internet Access
Passengers traveling with WiFi enabled devices (such as a personal computer, smartphone, tablet, or digital audio player) may be able to connect to the internet via a wireless network access point (or hotspot). WiFi access in hotels often involves a fee which, in some cases, can be very expensive.
Availability of WiFi varies. Even if WiFi is available, signal strength is subject to local conditions and not guaranteed. Passengers requiring internet access may seek out internet cafes or may be able to locate free WiFi hotspots. Hotspots can often be located and planned in advance via an online search. Planning ahead may help avoid unnecessary fees.
Travel Day
On the day of travel, check the flight schedule and advise HKE concierge team of any significant changes that might affect your arrival transfer or hotel reservation. HKE cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge.